W. Edwards Deming

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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

W. Edwards Deming

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Innovation comes from the producer — not from the customer.

W. Edwards Deming

2

Research shows that the climate of an organization influences an individual's contribution far more than the individual himself.

W. Edwards Deming

1

A bad system will beat a good person every time.

W. Edwards Deming

1

Quality is pride of workmanship.

W. Edwards Deming

1

Quality is everyone's responsibility.

W. Edwards Deming

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