Tom Peters
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
More quotes and aphorisms
Nothing turns out to be so oppressive and unjust...I don't always eat soup for dinner...Older people sit down and ask, 'What is it?'...In preparing for battle I have always found that plans...My role model has been Shah Rukh Khan...Let's have some new cliches...
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