Roy H. Williams
The first step in exceeding your customer's expectations is to know those expectations.
More quotes and aphorisms
A model is supposed to represent reality, and in reality...Avoid fruits and nuts. You are what you eat...The better I get to know men, the more I find myself...You have to be confident in who you are...A gift consists not in what is done or given...Write it on your heart that every day is the best day...
        