Roy H. Williams
The first step in exceeding your customer's expectations is to know those expectations.
More quotes and aphorisms
It's hard to be humble, when you're as great as I am...My atheism, like that of Spinoza, is true piety...Each goodly thing is hardest to begin...I'm from Florida, so any time I get invited to come...The easiest thing to find on God's green earth...All of us have a place in history...