Roy H. Williams
The first step in exceeding your customer's expectations is to know those expectations.
More quotes and aphorisms
The monotony and solitude of a quiet life...Oh, to be in England now that April's there...It is only with the heart that one can see rightly...The aim of education is the knowledge, not of facts...I want to make it clear that the black race did...Without tradition, art is a flock of sheep...
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