Roy H. Williams
The first step in exceeding your customer's expectations is to know those expectations.
More quotes and aphorisms
Nobody's life is a bed of roses...Curiosity is the one thing invincible in Nature...For me that's one of the great indulgences in life...Free the child's potential, and you will transform him ...People can't get their heads round the idea...If that's there, I believe that technology will...
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