Stephen Covey
When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
More quotes and aphorisms
And he that strives to touch the stars...I helped lead the effort to defeat communism...My father came by himself across the North Korean...The past always looks better than it was...I am in you and you in me, mutual in divine love...If you lose a big fight, it will worry you all of your life...