Leaders
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
There are good leaders who actively guide and bad leaders who actively misguide. Hence, leadership is about persuasion, presentation and people skills.
I have embraced crying mothers who have lost their children because our politicians put their personal agendas before the national good. I have no patience for injustice, no tolerance for government incompetence, no sympathy for leaders who fail their citizens.
Great companies in the way they work, start with great leaders.
One secret of leadership is that the mind of a leader never turns off. Leaders even when they are sightseers or spectators, are active; not passive observers.
A lot of people, when a guy scores a lot of goals, think, 'He's a great player', because a goal is very important, but a great player is a player who can do everything on the field. He can do assists, encourage his colleagues, give them confidence to go forward. It is someone who, when a team does not do well, becomes one of the leaders.