Communication
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I think for any relationship to be successful, there needs to be loving communication, appreciation, and understanding.
The most important thing in communication is hearing what isn't said.
It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as — as true equals, and you communicate and you communicate and communicate.
Effective communication is 20% what you know and 80% how you feel about what you know.
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