Tom Peters
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
More quotes and aphorisms
The truth is incontrovertible. Malice may attack it...Leadership is, among other things, the ability to inflict...The noblest search is the search for excellence...You have to dream before your dreams can come true...A love for tradition has never weakened a nation...At the center of your being you have the answer...